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The course includes a combination of 14 hours per week coursework marked unit assessments, as well as practical demonstrations of customers service and presentation skills - essential for entry into local travel, tourism or business employment. You are provided with a educational visits to local and regional travel, tourism and business organisations to put your learning into practice and to support achievement of the unit assessments. You are required to complete at least 36 hours of industrial experience as well as up to 6 hours per week of literacy and numeracy depending on your GCSE or other entry qualifications.

Btec Business Level 3

Want to get to grips with business admin? This distance learning course is completely FREE of charge and gives you a full level 2 qualification.

Whether you work in customer service or want to get into it, this free distance learning course can help you improve your skills and make sure every customer has a great experience.

This 18 week course will help you understand the concept of a lean environment and its benefits, as well as how to implement a productivity needs analysis and develop an understanding of what makes an effective team.

This 20 week qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team's performance, and how to motivate team members to get the best out of them. You'll learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible.