Peterlee Campus
Course overview
The course includes a combination of 14 hours per week coursework marked unit assessments, as well as practical demonstrations of customers service and presentation skills - essential for entry into local travel and tourism employment. You are provided with a educational visits to local and regional travel and tourism organisations to put your learning into practice and to support achievement of the unit assessments. You are required to complete at least 36 hours of industrial experience as well as up to 6 hours per week of literacy and numeracy depending on your GCSE or other entry qualifications.
Topics
Can be a combination of units from the course specification and those below:
• Customer Service
• The UK Travel & Tourism Industry
• Promotion in Travel & Tourism
• Enterprise in Travel & Tourism
• Event Planning
Job opportunities after this course
• Airline Customer Service Agent
• Cabin Crew
• Education and Teaching
• Ground Handling Agent
• Holiday Resort Rep
• Hotel Manager
• Sales and Marketing
• Travel Agent
• Travel Journalist
• Tourism Information Advisor
… and so much more!
Further study options after this course
Upon completion of this course, you could progress onto the Level 3 Introductory Diploma in Travel & Tourism, an alternative Level 3 programme (subject to course requirements), side step into an alternative Level 2 course, or into employment at one of the many local and regional travel and tourism organisations.
Progression at all levels within this academic area require high levels of attendance, punctuality, and standards of behaviour in accordance with college student codes of conduct and policies.
Minimum end of year grade requirement of Merit is also required.
Entry requirements
Our entry requirements are reviewed annually and are subject to change as qualifications, awarding bodies and assessment criteria evolve.
For the latest qualifications and grades required by course type/level, please follow this link to check the most up-to-date entry criteria for direct entry and internal progression at the college.
How is this course assessed?
The course is assessed through internally set and graded assignments, with evidence in the form of a range of methods including visual materials, workbooks, role-play, verbal presentations and teamwork. Most units are graded at Pass, Merit or Distinction, but some are assessed at a Pass grade. Lecturers ensure realistic industry evidence to provide for variety and different learning styles.
When does the course start?
September 2025
Length of course
One year, full-time.
Fees & Funding
Please read our Course Fees & Funding page.
How to apply
To apply online for this course, please click on the 'Apply' button at the top/bottom of this page.
Alternatively, if you need assistance with your application or you would like to apply over the phone or using a paper-based application form, please call Student Services on 0191 743 0149.
If you're not quite ready to apply for this course and would like some more information or to speak to a member of staff then please click on the 'Enquire' button at the top/bottom of this page.
