James, 20, undertook an original 1-year admin apprenticeship at Queens Road Surgery in Consett. James stated that EDC gave him great support whilst allowing him to learn on the job, improving his confidence whilst being regularly checked on by our staff.
As an admin assistant, James spends his time organising and scheduling things within the surgery, answering and directing phone calls, booking appointments, filling out essential business forms, and finally-planning meetings and taking minutes.
When asked what he wanted to achieve in the future, James said, "I want to gain further admin experience in order to aid my development whilst also looking to further my workplace confidence".
James said he enjoyed his time working with EDC and said it was a positive experience all around.
