Artificial Intelligence (A.I) and Emerging Technologies

This course is suitable for anyone looking to strengthen their digital skills and develop a clearer, more confident understanding of AI. A basic level of computer use is helpful, but no previous experience with AI is required.

Introduction
Artificial intelligence is becoming part of everyday life, from the tools we use at work to the services we rely on online. This course is designed to help you understand AI clearly and use it confidently as part of a wider set of modern digital skills.

You’ll develop practical IT skills while exploring how AI tools can support tasks such as research, communication, planning, and problem-solving. Just as importantly, you’ll learn how to evaluate AI output, recognise its limitations, and make informed decisions about when and how it should be used.

The course takes a balanced, practical approach, helping you build confidence with digital technology while encouraging thoughtful, responsible use of AI.

Learning is practical, structured, and focused on real-world application. You’ll take part in hands-on activities, guided tasks, and discussions that encourage exploration and independent thinking.

AI is introduced in a clear and supportive way, with opportunities to test ideas, refine your approach, and build confidence through practice. The course encourages curiosity and reflection, helping you move beyond simply using digital tools to understanding how and why they work.<strong></strong><strong></strong><li></li>

Throughout the course, you will:
• Develop core digital and IT skills relevant to work, study, and everyday life
• Explore how AI tools can be used to support productivity and decision-making
• Learn to assess the quality, accuracy, and usefulness of AI-generated content
• Understand key considerations around data, bias, ethics, and responsible use
• Plan and complete a digital project that demonstrates effective and well-judged use of AI
You’ll also work with common digital tools and online services, including secure account management, online communication, and digital platforms widely used in education and employment.

The qualification you will be awarded upon successful completion of this course is Gateway Qualifications Level 2 Award in Digital Skills and I.T

Cisco Networking Academy Enrichment
East Durham College is a Cisco Networking Academy, giving learners access to high-quality learning materials from Cisco, a global leader in IT and networking.
Selected Cisco learning units are used to support and enhance teaching. Where appropriate, learners may have the opportunity to earn digital badges from Cisco that recognise engagement with industry-relevant skills

Completing this course can support progression into a wide range of roles where digital skills and confident, responsible use of AI tools are increasingly valued, including:
- Administrative & Office-Based Roles
- Digital & IT Support Roles
- Marketing & Content Support
- Data & Business Support
- Creative & Digital Production Roles

Learners can progress onto any number of our other Digital and Computing courses available at college Levels 1, 2 and 3.

There is no requirement for you to have achieved any qualifications or units prior to undertaking this qualification. However, a reasonable standard of computing skills will be required.

You will be assessed using a range of methods such as practical tasks and written coursework within a portfolio of evidence. This portfolio will be used to determine your grade.

5th March 2026

The course takes place over 12 weeks of classroom teaching blended with independent learning resources and support from Cisco Networking Academy.