Peterlee Campus
Qualification
Course overview
The Diploma in Business Skills will give you an insight into both Business and Travel where you will investigate both sectors. You will manage an event in a team in order to develop your employability skills ie confidence, organisation, time management etc
Topics
Unit 2 - Customer Service
Unit 3 - Preparing Documents
Unit 4 - Problem Solving
Unit 5 - Teamwork
Unit 7 - Run a Project
Unit 10 - Change Management
Job opportunities after this course
Business Administration
Travel Agent
Cabin Crew
Customer Service
Retail Assistant
Event Planning
Travel Journalist
Call Centre
Further study options after this course
NCFE Level 3 Travel and Tourism
BTEC Level 3 National Diploma in Business
Apprenticeship
Upon completion of this course, you could progress onto the Level 3 Introductory Diploma in Travel & Tourism, an alternative Level 3 programme (subject to course requirements), Level 3 National Foundation Diploma in Business, side step into an alternative Level 2 course, or into employment at one of the many local and regional travel and tourism organisations or Businesses.
Progression at all levels within this academic area require high levels of attendance, punctuality, and standards of behaviour in accordance with college student codes of conduct and policies.
Minimum end of year grade requirement of Merit is also required.
Entry requirements
Three GCSE's at Grade 3 or full Level 1 Qualification.
You will be required to resit Maths and/or English if you have not achieved a Grade 4.
For the latest qualifications and grades required by course time and level, view our current entry criteria for direct entry and internal progression.
How is this course assessed?
The course is assessed through internally set and graded assignments, with evidence in the form of a range of methods including visual materials, workbooks, role-play, verbal presentations and teamwork.
Most units are graded at Pass, Merit or Distinction, but some are assessed at a Pass grade. Lecturers ensure realistic industry evidence to provide for variety and different learning styles.
When does the course start?
September 2026
Length of course
One year, full-time.
Fees & Funding
Please read our Course Fees & Funding page.
How to apply
To apply online for this course, please click on the 'Apply' link at the top/bottom of this page.
Alternatively, if you need assistance with your application or you would like to apply over the phone or using a paper-based application form, please call Student Services on 0191 518 8222.
If you're not quite ready to apply for this course and would like some more information or to speak to a member of staff then please click on the 'Enquire' link at the top/bottom of this page.
