Take your career to the next level with this Foundation Degree in Health and Social Care, in association with the University of Sunderland. This course provides a professional development opportunity for those working with young people in nurseries, primary schools, youth centres or similar settings.
Thinking of a career working in Health? This course is a new and exciting opportunity designed with employers in the sector to promote the knowledge and skills needed to progress into employment and higher-level technical training or education.
The course includes a combination of 14 hours per week coursework marked unit assessments, as well as practical demonstrations of customers service and presentation skills - essential for entry into local travel, tourism or business employment. You are provided with a educational visits to local and regional travel, tourism and business organisations to put your learning into practice and to support achievement of the unit assessments. You are required to complete at least 36 hours of industrial experience as well as up to 6 hours per week of literacy and numeracy depending on your GCSE or other entry qualifications.
Whether you work in customer service or want to get into it, this free distance learning course can help you improve your skills and make sure every customer has a great experience.
This 18 week course will help you understand the concept of a lean environment and its benefits, as well as how to implement a productivity needs analysis and develop an understanding of what makes an effective team.
This 20 week qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team's performance, and how to motivate team members to get the best out of them. You'll learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible.