The course includes a combination of 14 hours per week coursework marked unit assessments, as well as practical demonstrations of customers service and presentation skills - essential for entry into local travel, tourism or business employment. You are provided with a educational visits to local and regional travel, tourism and business organisations to put your learning into practice and to support achievement of the unit assessments. You are required to complete at least 36 hours of industrial experience as well as up to 6 hours per week of literacy and numeracy depending on your GCSE or other entry qualifications.